FONT COFFEE & MAG TEA: FAQs
Why did you change the website and brand name?
We are uniting our coffee offerings under a refreshed, streamlined brand to better serve you and celebrate our legacy. And we are proud to introduce our new tea line MAG TEA .While our brand names and website have a new look and feel, the same uncompromising quality and family commitment you trust remain the core of our business. We're simply making every sip feel as special as the brew itself.
Did the quality or source of the coffee and tea change?
Absolutely not! One thing that never changes is our commitment to quality. We still use the finest, most trusted sources for both our coffee (FONT COFFEE) and tea (MAG TEA). We've simply introduced new names to celebrate the unique character and Texas heritage behind each blend.
Why the need for new blend names and marketing?
We saw an opportunity to "spice things up" on the marketing end and give our flagship products names that genuinely reflect our four generations of Texas-Sicilian heritage. The new names—like Broken Arrow Reserve and Pumpjack Premium—honor the hard work, land, and backbone of East Texas, making your daily ritual more meaningful.
FONT COFFEE: New Blends Explained
Is there a chart or a list that tells me the name changes?
Absolutely!
Brazil Medium -> Pourspace
Brazil Dark -> Pourspace Dark
Harvest -> Broken Arrow Reserve
Breakfast -> Gate Duty
Texas Pecan -> Pecan Ridge
Special French -> Pirogue
Special French Decaf -> Marécage
Special Italian -> Mule Kick
Monte Benichi -> Back Pasture
Monte Benichi Decaf -> Back Pasture Decaf
Guatemala Medium -> Rock Road
Guatemala Dark -> Rock Road Dark
San Drogo -> Pumpjack Premium
Colombian Supremo -> Canebrake
Colombian Decaf -> Downshift
What happened to my old favorite, "Harvest"?
"Harvest" is now Broken Arrow Reserve. This is still the flagship, medium roast you know and love! It remains a versatile blend of Latin American coffees with toasty, caramel notes and a rich, smooth body.
Why the name "Broken Arrow Reserve"?
This name is deeply personal. Broken Arrow Reserve is named for our family's ranch—a place built on hard work, hospitality, and tradition. It signifies a blend that has been refined over generations to be both approachable and memorable. It is, quite simply, just good coffee, done right.
What happened to "San Drogo," and what is "Pumpjack Premium"?
Our boldest offering, formerly known as "San Drogo," is now Pumpjack Premium. This blend of Central and South American coffees is designed for those who like their brew bold and unshakable.
Why the name "Pumpjack Premium"?
The name is a tribute to hard work and Texas backbone. The Pumpjack Premium is named after the iconic oilfield pumpjacks that dot the Southern horizon. It's a no-nonsense, deeply roasted blend with cocoa and citrus notes and a heavy, syrupy body.
What is Canebrake? Is it a new coffee?
Canebrake is our reimagined Colombian Supremo coffee. It offers a classic, dependable cup with a balanced, full-bodied profile and smooth cocoa and caramel flavor notes. It has mild, rounded acidity and a clean finish with a hint of brown sugar sweetness.
Why the name "Canebrake"?
Canebrake is inspired by the dense thickets of sugarcane and brush common across the Southern landscape. It’s a nod to rich land, deep roots, and quiet strength, mirroring the dependable quality of this classic Colombian cup.
Ordering, Shipping & Returns
What is your standard shipping method and timing?
We ship all in-stock items via FedEx within the continental U.S. Orders typically ship within 3–5 business days. You'll receive a tracking number via email once your package is on its way.
What are your shipping costs?
Shipping costs are calculated at checkout based on the weight and size of your order. We offer Free Shipping on all orders over $35!
Where do you ship?
We currently ship only within the continental United States. We do not offer international shipping at this time.
What is your return policy?
For food safety and quality, we cannot accept returns on perishable goods (coffee, tea, syrups, etc.).
What if my order arrives damaged or incorrect?
Please inspect your order immediately upon reception. If a perishable item is defective, damaged, or incorrect, contact us right away. Be sure to document the issue (photos are helpful) so we can evaluate the problem and make it right with an approved replacement.
When will I get my refund?
If a return is approved, you will be automatically refunded on your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund. If it takes longer than 15 business days, please contact us.
How should I store my coffee/tea to keep it fresh?
To keep your coffee fresh, you can store it in the bag or packaging provided.
Do you sell whole bean coffee or ground coffee?
Our fresh Texas roasted coffees can all be ordered online to be shipped in your preference before check out, including whole bean, Coarse/French Press, Drip, or Fine.
What if I have a question not covered here?
Please don't hesitate to reach out! You can contact us here and a member of the family team will be happy to assist you.